Logistics

Five simple steps to improve international shipping

With a purchase through your online site or via an online marketplace you have limited points in the journey to make a great impression and give your buyer a lasting experience.  One of these, one of the more important, is the shipping experience.  It’s always important to get this right …

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Use Technology to help when Selling Abroad

As with most things in retail, and business in general, getting the technology part right will help you manage your cross border journey much more easily.  With international being only a part of your business, albeit a potentially significant part, it makes sense to make it fit as seamlessly as …

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Managing Returns in Cross Border eCommerce

Returns are a part of life in retail and even more so in eCommerce.  Even four years ago Barclays was reporting on the advent of “Serial Returners” and the impact they were having on UK retailers.  Buyers have only got more used to returning items since then. Many buyers will …

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